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Critical Thinking Questions

1 What happened at Wells Fargo with regard to past activities that led to this major scandal?

2 What internal dimensions of the company were part of the problems that occurred?

3 How might the organizational structure of the company have been part of the problems that occurred?

4 Identify and use relevant concepts from this chapter as well as your own thoughts and analysis to diagnose the scandal at Wells Fargo. How could such a scandal have occurred in the first place? Who and what was at fault?

5 Suggest some solution paths the company might consider, using knowledge from this chapter and your own thoughts/research, to avoid such a scandal from reoccurring.

Please note the following important standards:

• Proofread your paper carefully; always use proper grammar and spelling.

• If a specific question is looking for a qualitative answer, limit your answer to five sentences or less.  Quality over quantity, please!

• Please place your name, date, and assignment name (Module 2 Assignment) in the heading.  Your assignment must be in Microsoft Word, Time New Roman size 12 font.

• Any outside sources must be cited properly.  Please use APA formatting.