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  • From Business Ethics: Ethical Decision Making and Cases, read “Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction.”
  • Use Strayer Library to locate at least three academic resources for this assignment.        
    • Note: Wikipedia and other similar websites do not qualify as academic resources.
Instructions

Write a 4–6 page paper in which you:

  • Analyze the manner in which Zappos’s leadership has fostered a culture of ethics in the company.        
    • Suggest two actions that other companies can take in order to mimic this culture.
  • Determine the major impacts that Zappos’s leadership and ethical practices philosophy have had on its stakeholders.
  • Examine three of the ethical challenges that Zappos faces.  Recommend three actions that Zappos’s leadership should take in order to  address these ethical challenges.
  • Evaluate the effectiveness of the core values in relation to developing a culture of ethics.        
    • Determine the manner in which the core values support the stakeholder’s perspective.
  • Analyze the major ethical challenges that Zappos has faced.        
    • Determine whether or not you would have resolved these challenges differently than Zappos’s management.
    • Provide a rationale for your response.

This course requires the use of Strayer Writing Standards. For  assistance and information, please refer to the Strayer Writing  Standards link in the left-hand menu of your course. Check with your  professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

  • Propose actions leadership should take to address ethical challenges and develop a culture of ethicalness.