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KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs.

Research the benefit of using metrics such as KPIs or CSFs.

Create a 12 – 14 slide PowerPoint presentation that does the following:

  • Provides a brief background of the company
  • Identifies the business problem
  • Identifies three to five metrics that would help the business gauge success
  • Explains the meaning of each metric
  • Explains how to use each metric
  • Explains why each metric will help the business determine success
  • Discusses the effect the evolution of data, information, business intelligence, and knowledge have on the chosen organization