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When it comes to NA there are many different approaches. This example from the course is just one aspect of how conduct and make use of the NA.  We can focus groups, individual employee interviews, general employee surveys, exit interviews, etc. There are many methods that help us understand the need for training and or for development. Also, respond to this NA questions by talking about various methods that help us get a grip on where the training and or development needs to be focused.

Review the sample tasks and task ratings for the electronic technician’s job shown below. What tasks do you believe should be emphasized in the training program? Why?

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Comment on two of your colleague’s analysis and interpretation of the data.

Provide your initial response in an audio format or a video format. Then, your remaining two responses may be text-based. Remember, your remaining responses must be on different days in order to earn full credit.

Task

Importance

Frequency

Learning Difficulty

  1. Replaces components

1

2

1

  1. Repairs equipment

2

5

5

  1. Interprets instrument readings

1

4

5

  1. Uses small tools

2

5

1

Explanation of ratings:

Frequency: 1 = very infrequently to 5 = very frequently

Importance: 1 = very important to 5 = very unimportant

Learning difficulty: 1 = easy to 5 = very difficult

Adapted from: Noe, R. A. (2020). Employee Training & Development. [VitalSource Bookshelf]. Retrieved from https://bookshelf.vitalsource.com/#/books/9781260140279/ pp. 154-155.

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