There are four major skillets that a change manager needs in order to be successful, interpersonal skills, diagnostic skills, initiation skills, and organizational skills. (Palmer, 2017, pg 398). Every change manager should be able to develop these skills as they are all extremely important. Interpersonal skills help a change manger by helping them express empathy, help communicate positive expectations of people, and they are more genuine. Diagnostic skills help a change manager by the manager knowing the information that they are changing, they can collect data, and they are able to make conclusions from this data. Initiation skills help a change manager by helping them influence others and market their skills, they are able to make presentations interesting and concise, they are able to manage groups and group dynamics. Lastly, organization skills help the change manager by them being able to design adult learning circular and they are able to utilize resources like schedules and training sites. All of these skills are extremely important when it comes to being an effective change manager. Being a change manager can be difficult at times as one may have to be the bearer of bad news. The change manager may be the face of the bad news and as they are the face it also comes with the negativity. If that is what they are known for, they know when they see a communication by the change manager that it is something negative instead of something positive and that is why it is important to be a good change manager.
Palmer, I., Dunford, R., & Buchanan, D. (2017). Managing organizational change: A multiple perspectives approach (3rd ed.). Retrieved from https://redshelf.com/
There are four leadership qualities to develop employee ownership of change initiatives within an organization. They are as follows:
1. Communication: A leader who wants their company members to feel a sense of ownership and accept change, good communication is required. Most ownership and change management programs fail because they are not communicated effectively. Leaders must ensure that whatever they communicate should reach to every part of an organization both horizontally and vertically.
2. Timing: A leader should have the skill of making timely decisions. Some decisions which when are done at a particular situation can do wonder. This is a quality every leader should have so that the decisions made by him are timely and effective.
3. Adaptability: Situations will be changing rapidly and good leaders will adapt to these situations perfectly and react.
4. Accountability: To develop employee ownership the leaders should ensure that their employees feel their contribution means a lot to the growth of the organization. Whenever employees feel that the management is looking at them with good recognition they tend to give their best.